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Important Links

Quick reference directory for commonly used tools, systems, and resources across EGI. Bookmark this page for easy access.

Quick Access

Press Ctrl/Cmd + F to search for specific tools or systems on this page.

Business Systems​

ERP (ERPNext)​

Our primary business management system for invoicing, inventory, projects, and more.

  • Production: [ERPNext URL]
  • Documentation: [Internal ERPNext Docs]
  • Support: Contact IT team in #help-it

Key Modules:

  • Accounting & Invoicing
  • Project Management
  • Inventory Management
  • CRM
  • HR & Payroll

Client Portal​

Client-facing portal for project updates and communications.

  • Production: [Client Portal URL]
  • Admin: [Admin Panel URL]
  • Documentation: [Client Portal Docs]

Development Tools​

Version Control​

GitHub Organization: [github.com/organization-name]

Key Repositories:

CI/CD & Deployment​

Vercel

  • Dashboard: [vercel.com/team-name]
  • Docs: [vercel.com/docs]

Projects:

  • Company Website (Production)
  • Client Portal (Production)
  • Internal Tools (Staging & Production)

GitHub Actions

Package Management​

npm Registry (if using private packages)

  • Registry: [npm URL or private registry]
  • Docs: npmjs.com

Monitoring & Analytics​

Uptime Kuma​

System uptime and health monitoring.

  • Dashboard: [Uptime Kuma URL]
  • Status Page: [Public Status Page URL]
  • Alert Channel: #alerts-monitoring in Slack

What We Monitor:

  • Production websites
  • API endpoints
  • Database health
  • Third-party service dependencies
  • SSL certificate expiration

Documentation: Uptime Kuma Setup Guide

PostHog​

Product analytics, session replay, and feature flags.

Key Features:

  • Product analytics
  • Session recordings
  • Feature flags
  • A/B testing
  • User surveys

Access: Request access in #help-it

Sentry (If Used)​

Error tracking and performance monitoring.

Projects:

  • Website Production
  • API Production
  • Mobile App (if applicable)

Google Analytics (If Used)​

Web analytics and reporting.

Communication​

Slack​

Team communication platform.

Key Channels:

  • #general - Company-wide announcements
  • #engineering - Engineering team
  • #alerts-monitoring - System alerts
  • #alerts-production - Production incidents
  • #help-it - IT support requests
  • #random - Off-topic chat

Best Practices:

  • Use threads to keep channels organized
  • Use @here sparingly (only urgent matters)
  • Check pinned messages in channels
  • Set status when away/busy

Email​

Company Email: [Google Workspace/Outlook URL]

Team Aliases:

  • team@company.com - General team inbox
  • support@company.com - Customer support
  • dev@company.com - Development team

Video Conferencing​

Primary: [Zoom/Google Meet/etc.]

  • Meeting Room: [Persistent room URL]

Scheduling: Add video calls via Google Calendar

Project Management​

Project Tracking (If Using Dedicated Tool)​

  • Dashboard: [Tool URL - Linear, Jira, etc.]
  • Documentation: [Tool docs]

Boards:

  • Engineering Sprint
  • Marketing Campaigns
  • Client Projects

Documentation​

Internal Documentation: You're here!

  • Production: [This site URL]
  • GitHub: [Repository URL]

How to Contribute: See Contributing Guide

Design & Assets​

Figma​

Design files and brand assets.

Key Files:

  • Brand Guidelines
  • Website Designs
  • Component Library
  • Marketing Materials

Access: Request access in #design channel

Asset Storage​

Google Drive / Dropbox / etc.

  • Main Folder: [Drive URL]

Folders:

  • /Logos - Company logos all formats
  • /Brand Assets - Colors, fonts, templates
  • /Marketing - Marketing materials
  • /Photography - Stock and custom photos
  • /Documents - Contracts, templates

Infrastructure & Hosting​

Domain Management​

Primary Registrar: [Cloudflare/Namecheap/etc.]

  • Dashboard: [Registrar URL]

Domains Managed:

  • company.com - Main website
  • app.company.com - Application
  • api.company.com - API
  • Additional domains listed in Domain Inventory

DNS Management​

Provider: [Cloudflare/AWS Route53/etc.]

  • Dashboard: [DNS Dashboard URL]

Documentation: DNS Management SOP

SSL Certificates​

Provider: [Let's Encrypt/DigiCert/etc.]

Monitoring: Uptime Kuma tracks expiration dates

Renewal: [Manual/Automatic via Certbot/etc.]

Cloud Infrastructure​

AWS (If Used)

Services Used:

  • S3 - File storage
  • RDS - Databases
  • CloudFront - CDN
  • Lambda - Serverless functions

Digital Ocean (If Used)

Vercel

  • Dashboard: [vercel.com/team-name]

Database​

Production Databases​

Primary Database:

  • Type: PostgreSQL / MongoDB / etc.
  • Provider: [Managed service or self-hosted]
  • Dashboard: [Database dashboard URL]

Backups:

  • Schedule: [Daily/Hourly/etc.]
  • Retention: [30 days/etc.]
  • Location: [S3 bucket/etc.]

Access: Production database access is restricted. Contact DevOps team.

Database Management Tools​

pgAdmin / Mongo Compass / TablePlus / etc.

  • Download: [Tool download URL]
  • Connection Details: See System Profile

Security​

Password Manager​

1Password / LastPass / Bitwarden / etc.

  • Dashboard: [Password manager URL]
  • Browser Extension: [Extension URL]

Vaults:

  • Personal - Individual credentials
  • Shared - Team credentials
  • Engineering - Engineering tools
  • Production - Production secrets (restricted)

Best Practices:

  • Use unique passwords for each service
  • Enable 2FA where available
  • Never share passwords via Slack/Email

2FA / MFA​

Required for:

  • GitHub
  • AWS Console
  • Production database access
  • Admin panels

Recommended: [Authy/Google Authenticator/1Password]

VPN (If Used)​

  • Provider: [VPN provider]
  • Connection: [VPN connection details]
  • When to use: [Required for production access/etc.]

Third-Party Services​

Payment Processing​

Stripe (If Used)

Access: Request access from finance team

Email Services​

SendGrid / Mailgun / AWS SES / etc.

  • Dashboard: [Email service dashboard]
  • Documentation: [Service docs]

Usage:

  • Transactional emails
  • Marketing campaigns
  • System notifications

CDN​

Cloudflare (If Used)

Features Used:

  • DNS Management
  • CDN & Caching
  • DDoS Protection
  • Web Application Firewall

CrowdSec (If Used)​

Security automation and threat intelligence.

Support & Help​

Internal Support​

IT Help Desk

  • Slack: #help-it
  • Email: it@company.com
  • Hours: [Business hours / 24/7]

Common Requests:

  • Account creation/access
  • Password resets
  • Software installation
  • Hardware issues

External Support​

Vendor Support Contacts:

Learning Resources​

Documentation​

Technology Documentation:

Internal Guides:

Training​

Internal Training:

External Courses:

Status Pages​

Internal Systems​

  • All Systems: [Uptime Kuma Status Page]
  • API Status: [API Status Page]

Third-Party Services​

Emergency Contacts​

On-Call Rotation​

Current On-Call: Check #on-call Slack channel or PagerDuty

Escalation Path:

  1. On-call engineer (primary)
  2. On-call engineer (backup)
  3. Engineering manager
  4. CTO

Critical Incidents​

For P0/P1 Incidents:

  1. Alert in #alerts-production Slack channel
  2. Page on-call engineer
  3. Start incident war room
  4. Follow Incident Response Runbook

Quick Reference​

SystemURLPurpose
ERP[URL]Business management
GitHub[URL]Code repositories
Vercel[URL]Hosting & deployment
Uptime Kuma[URL]Monitoring
PostHog[URL]Analytics
Slack[URL]Team communication
Docs[URL]Documentation (this site)

Common Workflows​

Maintenance​

Keep This Updated

This page should be reviewed and updated monthly. If you find broken links or outdated information, please update this document.

Last Reviewed: [YYYY-MM-DD] Next Review: [YYYY-MM-DD] Owner: [Documentation Team]

Contributing​

Found a broken link or need to add a new resource?

  1. Edit this file: /docs/reference-library/links.md
  2. Submit a pull request
  3. Tag @documentation-team for review

Or report in #documentation Slack channel.