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Monitoring Standards

Production monitoring must be in place before Anchor accepts a system into managed production operations.

Core Expectations

  • Health checks must be documented and actionable.
  • Metrics should be available where appropriate.
  • Logs must be structured and accessible for diagnostics.
  • Alerts must route to the correct production responders.
  • Stateful systems must include backup and restore visibility.

Ownership Boundary

Before handoff, the development company may own development-era monitoring and analytics. After handoff, Anchor owns production monitoring operations and the operational response workflow.